KEEPIN’ IT REAL CARD

FAQ

HOW DOES MY KEEPIN’ IT REAL CARD WORK?
As a KEEPIN’ IT REAL CARD holder, you’ll earn points every time you dine at YEAH! BURGER. Just swipe your card each time you visit and earn one point for every dollar you spend before tax and tip. For every 100 points earned, you’ll receive a $10 reward to spend on YEAH! BURGER food, drinks and merchandise. You will also be rewarded with:
  • A free side item when you register your card (side salad is $1.50 extra)
  • A free $10 reward for your birthday
IS THERE A FEE FOR THE CARD?
No, the KEEPIN’ IT REAL CARD is free as a thank you for your loyalty and for helping us to Keep Food Real!
WHERE CAN I GET A KEEPIN’ IT REAL CARD?
You can pick up your free KEEPIN’ IT REAL CARD at any YEAH! BURGER location.
WHY SHOULD I REGISTER MY KEEPIN’ IT REAL CARD?
You can continue to swipe your card and earn points, but you must register your card in order to redeem any $10 rewards that you earn. When registering your card, you’ll be rewarded instantly with a free side item the next time you swipe your card at YEAH! BURGER! It is also important to register to protect your account if your card is lost or stolen. Click here to register your KEEPIN’ IT REAL CARD.
WHAT IF I DO NOT REGISTER MY KEEPIN’ IT REAL CARD?
If your card is not registered, you will not be eligible to redeem rewards. Also, if your card is not registered, and is lost or stolen, it cannot be replaced.
WHEN DO MY REWARDS EXPIRE?

Registration Reward – A free side item is our gift to you for registering your card. There is no expiration, but why wait to use it?

$10 Reward – You earned it, so there is no expiration on $10 rewards.

$10 Birthday Reward – Your free $10 birthday reward will expire 30 days after your birthday. It’s your birthday, it’s your birthday, we gonna party like it’s your birthday!

HOW DO I CHECK MY ACCOUNT BALANCE, TRANSACTION HISTORY AND EDIT MY ACCOUNT INFO?
You can do all of this by clicking here and logging in.
WHY DOES MY ACCOUNT HAVE THREE BALANCES?
When you log in to your KEEPIN’ IT REAL CARD account, you will see three separate balances:
  • KEEPIN’ IT REAL Rewards – This balance shows your earned rewards (for example, a $10 reward for every 100 points, your registration reward or a birthday reward).
  • KEEPIN’ IT REAL Points – This balance shows the points you’ve earned for every dollar, before tax and tip, you’ve spent at YEAH! BURGER. When you reach 100 points, this balance will start back at zero and a $10 reward will be added to your KEEPIN’ IT REAL Reward balance.
  • Lifetime Points – This balance shows the points you’ve earned for every dollar, before tax and tip, you’ve spent at YEAH! BURGER since you started using your card.
CAN I EXCHANGE MY REWARDS FOR SOMETHING ELSE?

Your registration reward (free side) may NOT be exchanged for, or used as cash towards, another menu item. You may choose from the side items listed on our menu, or a side salad for $1.50 extra.

Your $10 rewards may be used on food, drinks and merchandise. This reward MAY NOT be used on Zifty orders.

WHAT IF I FORGET TO SWIPE MY CARD WHEN ORDERING?
If you forget to swipe your card, please email your card number and an image of your receipt within one month of the transaction date to kelly@yeahburger.com. We will be happy to credit your account for the transaction.
WHAT SHOULD I DO IF I LOSE MY KEEPIN’ IT REAL CARD?
One of the benefits of registering your card online is that you can protect its value if it is lost or stolen. If your card is registered, log in to your account and write down your 16 digit account number. Then, the next time you dine with us, give the cashier your account number and they will be happy to transfer your account and balance onto a replacement card.
WHAT IS YOUR PRIVACY POLICY?
When registering your card, we require certain fields like your date of birth (day and month only) and your email address. Without this information, we will not be able to send you rewards. The emails will be minimal and your account information will be kept private. We do recommend joining our e-list when registering to receive emails regarding monthly specials, deals, events and contest giveaways.
DIDN’T FIND THE ANSWER YOU WERE LOOKING FOR?
Please email mycard@yeahburger.com for additional KEEPIN’ IT REAL CARD information.

THANK YOU FOR YOUR
LOYALTY AND HELPING US TO
KEEP FOOD REAL!